本篇是 Part 1 風格——典型的電話訂位。情境短小但資訊密集：人數、日期、套餐選擇、過敏需求、訂金。考點在人數臨時改變與套餐金額干擾。目標：能在 30 秒內處理多個變動細節而不混亂。

Listening Transcript

Host: Good evening, The Copper Pot, this is Daniel speaking.

Charlotte: Hi, I'd like to book a table for a birthday dinner, please.

Daniel: Lovely. May I take your name?

Charlotte: Charlotte Bradshaw. B-R-A-D-S-H-A-W.

Daniel: Thank you. And how many in the party?

Charlotte: It'll be eight of us — actually, wait, my sister just texted, she's bringing her partner, so it's nine.

Daniel: Nine, lovely. And the date?

Charlotte: Saturday the twenty-second of June. Around seven thirty if possible.

Daniel: Saturday the twenty-second... I can do seven fifteen or eight o'clock — seven thirty's fully booked.

Charlotte: Eight o'clock works.

Daniel: Perfect. Now, for groups of six or more we ask you to choose between three options: à la carte, where you order on the night; the set menu at thirty-five pounds a head; or the chef's tasting menu at fifty-five.

Charlotte: Set menu, please. Easier for everyone.

Daniel: Lovely. Any dietary requirements I should note?

Charlotte: Two of us are vegetarian. And one — that's me actually — has a nut allergy.

Daniel: Two vegetarians and one nut allergy, noted. We do require a deposit of ten pounds per head for groups of eight or more — that's ninety pounds for your party, refundable up to forty-eight hours before.

Charlotte: Fine. Card payment over the phone now?

Daniel: Yes, please. And finally, how should we contact you on the day if anything changes?

Charlotte: My mobile — 07811 332 974.

Daniel: 07811 332 974. Lovely. We'll send a confirmation email — what's the address?

Charlotte: charlotte.b@brightmail.co.uk.

Daniel: Perfect. We'll see you the twenty-second at eight.

Questions 1-10

Questions 1-7 — Complete the booking form. Write NO MORE THAN TWO WORDS AND/OR A NUMBER.

The Copper Pot — Reservation

| # | Field | Answer | |---|--------------------------------|---------------------------------| | 1 | Customer surname | _______ | | 2 | Number in party | _______ | | 3 | Date | _______ June | | 4 | Booking time | _______ | | 5 | Menu choice | _______ menu | | 6 | Number of vegetarians | _______ | | 7 | Total deposit | £ _______ |

Questions 8-10 — Choose the correct letter, A, B, or C.

8. Charlotte's allergy is to A. dairy. B. nuts. C. shellfish.

9. The deposit is refundable A. at any point. B. up to 48 hours before. C. only after the meal.

10. The set menu costs A. £35 per person. B. £55 per person. C. £90 per person.

Answer Key with Trap Analysis

| # | Answer | Key moment in transcript | 陷阱 / 注意 | |---|---------------------|-------------------------------------------------------------------------|----------------------------------------------------------------------| | 1 | Bradshaw | "Charlotte Bradshaw. B-R-A-D-S-H-A-W" | 拼字照抄。 | | 2 | 9 / nine | "It'll be eight of us — actually, wait... so it's nine" | 自我更正陷阱：先說 8、改成 9。取最後版本。 | | 3 | 22nd / 22 / twenty-second | "Saturday the twenty-second of June" | 不要寫 Saturday——題目已要 June 前的日期。 | | 4 | 8 / eight / 8.00 | "Eight o'clock works" | 干擾時間：7:30（已滿）、7:15、8:00 都被提；最後選 8:00。 | | 5 | set | "Set menu, please" | 不要寫 à la carte 或 tasting。 | | 6 | 2 / two | "Two of us are vegetarian" | 不要寫 1 (nut allergy 那位)。 | | 7 | 90 | "that's ninety pounds for your party" | 干擾數字：£10/人 是單價，£90 是合計（9 人 × £10）。 | | 8 | B | "that's me actually — has a nut allergy" | 直述。 | | 9 | B | "refundable up to forty-eight hours before" | 同義轉換：48 hours = 兩天。 | | 10| A | "the set menu at thirty-five pounds a head" | 干擾：£55 是 tasting menu、£90 是訂金合計，都不是 set。 |

陷阱總結

  • 第 2 題「人數臨時加 1」是 Part 1 預訂情境最常見陷阱：8 人變 9 人。聽到 actually / wait / hold on 立刻準備改答案。
  • 第 7 題「每人 vs 合計」：£10 per head × 9 = £90。題目寫 total deposit 必須抓合計。
  • 第 10 題的 MCQ 數字干擾：三個價格（£35、£55、£90）全部出現在錄音中，必須用 menu 種類而非價格定位。

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