詢問資訊信（Letter Asking for Information）是 IELTS General Task 1 高頻 formal 子題——寫給語言學校、旅行社、健身中心、產品公司。對象是沒見過的客服或行政。

You have seen an advertisement for a language course in another country. Write to the school for more information.

先看 Formal Letter 深度解析。

詢問信典型 bullet 結構

  1. say what you saw / why you are interested — 你從哪裡看到、你的背景
  2. explain what you specifically want to know — 具體問什麼（課程內容、價格、日期）
  3. ask about practical details — 實務細節（住宿、交通、報名流程）

關鍵：bullet 2 跟 bullet 3 不要混在一起變一坨問題清單。分組問——課程內容是一段、實務是另一段。

9 組詢問信必備句型

| 中文 | 英文 | |---------------------|---------------------------------------------------------------| | 我寫信來詢問 | I am writing to enquire about... | | 我看到貴單位的廣告 | I came across your advertisement in... | | 我特別想了解 | I would be particularly grateful if you could clarify... | | 是否能告知我 | Could you kindly inform me whether... | | 我也想知道 | I would also be interested to know... | | 是否有提供 | Do you offer / provide...? | | 整體費用包含什麼 | I would appreciate a full breakdown of the costs involved. | | 是否有早鳥優惠 | Would there be any early-bird discount available for... | | 期待您的詳細回覆 | I look forward to your detailed response. |

160 字完整範文（逐段解析）

題目：You have seen an advertisement for a summer English course in the UK. Write a letter to the school for more information.

  • say where you saw the advertisement and why you are interested
  • ask about course details, dates and prices
  • enquire about accommodation

Dear Sir or Madam,

[§1 來源 + bullet 1 為何感興趣] I am writing to enquire about your summer English programme, which I came across in last month's edition of EF Magazine. I am a third-year university student in Taiwan preparing for graduate study in the UK, and your intensive academic-English option appears to be precisely what I need.

[§2 bullet 2 課程 + 日期 + 費用] Could you kindly inform me whether the August intake is still accepting applications, and confirm the exact start and end dates? I would also be grateful for a full breakdown of the tuition fees, including any administration charges, and would appreciate confirmation of class size — your website mentions twelve to fifteen students, but I have seen ranges quoted elsewhere.

[§3 bullet 3 住宿 + 實務] With regard to accommodation, do you offer a homestay option, and if so, are meals included? I would also be interested to know how far the host family is typically located from the school. Finally, would there be any early-bird discount available for applications received before the 15th of May?

[§4 收尾] I look forward to your detailed response.

Yours faithfully, Chou Min-chieh

字數：160。三個 bullet 平均、問題分組（課程一組、住宿一組、優惠單獨）、formal 語氣穩定。

台灣考生詢問信常見錯誤

錯誤 1：問題塞成一坨

Could you tell me about the course, prices, dates, accommodation, food, transport, discount, refund policy? — 一句塞八個問題。Band 7+ 把問題分段、分組：課程相關放一段、住宿相關放一段。

錯誤 2：用 want to know 太直接

I want to know the price — 太命令式。改成 I would be grateful if you could clarify the price 或 Could you kindly inform me of...

錯誤 3：問太空泛

Tell me about the school — examiner 不知道你想問什麼。永遠具體：師生比、教材、何時開課、住宿距離。

錯誤 4：忘了 bullet 1 的 context

直接列問題沒說自己是誰——對方不知道怎麼回。先一句：I am a third-year university student preparing for graduate study — 給 context 後對方才能客製化回覆。

自我練習

寫一封 160 字 formal 信給當地健身中心客服：你看到他們春季優惠廣告、想知道課程種類、月費、營業時間、是否有 personal trainer 加購。

檢查表：

  • [ ] Dear Sir or Madam, + Yours faithfully,
  • [ ] 第一段給自己 context（你是誰）
  • [ ] 問題分段（課程一段、實務一段）
  • [ ] 至少 4 個詢問句型
  • [ ] 沒有 I want to know

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